We do not offer a recovery/breakdown service, though we can supply you with details of insurance to cover this if it is required.
We will repair any items that are not working as soon as we possibly can.
Wherever possible we will repair any equipment at your home.
If we have to recover the vehicle to our workshop for repair, then it will be returned to you as soon as we possibly can, and if there is something suitable available, we may lend you a similar item free of charge until yours is repaired.
Above all we will try and get you mobile again as soon as we can.
We select and supply only items of quality; however all items of electrical equipment can be prone to the occasional breakdown.
Should this occur, first of all make sure that you are not in a position of any danger to yourself or others. If you are, obtain help from any passers-by to move into a place of safety (most people are very obliging when asked). Secondly contact someone for help (it is worth carrying a mobile phone with you whenever you are out). If you have breakdown and recovery insurance, now is the time to use it.
If you can recover the equipment to your home, so much the better. If not, try and ensure that it is left somewhere that is secure.
Thirdly, contact us and we will arrange to repair it as soon as we can.
Our engineers have years of experience and knowledge in both this and other fields of engineering.